Returns

Clothing needs to be tried on. You have the right to return goods you have ordered without specifying a reason. The returned product must be undamaged, clean, without any signs of use, and free of odours; all original tags must be attached.

The articles must be returned within 14 days of the date on the delivery confirmation receipt. If you misplace the delivery confirmation receipt, the 14-day return period begins on the date of shipment.

You bear the return costs. The return can be done directly from your customer account or be registered with us in advance via info@intensifyme.ch

Refunds are undertaken after products are received in its original condition; the refund is made by means of the same payment method used for purchasing the product. Only the purchase price is refunded.